Frequently Asked Questions

How can I register for family practice at Midtown Medical Center?

Please see details here

Where is Midtown Medical Center located?

702 King St W in Kitchener, Ontario, in close proximity to WRHN @ Midtown (formerly Grand River Hospital). It is at the doors to the right of the building. We are currently under construction but still actively seeing patients and providing all services.

Do you accept walk-ins, or do I need to book an appointment?

Walk-ins are accepted but appointments can also be booked ahead of time through our booking page. You do not need to be a patient of the family practice to book an appointment or to be seen as a walk-in patient.

How do I book an appointment—online, phone, or in person?

We prefer you book online but appointments can also be made by phone or in-person.

Where did Dr. Andrew Kamphuis train?

Dr. Kamphuis completed his undergraduate studies in Health Sciences at McMaster University, followed by his medical education at the same institution. He did family medicine residency at Queen’s University. To further enhance his skills, he underwent additional training in acute care medicine after completing his residency. He has worked in Kitchener for 4 years.

Do you offer specialist referrals or work notes?

We would be happy to assist you with referrals and work notes or other paperwork via an in person appointment

What is ‘TrueNorth Metabolic’ and how can I access this service?

TrueNorth Metabolic is a service offered by Dr. Khashayar Farzam, providing focused weight-loss assistance and men’s health care. For further details, please click here

Do you have a female doctor?

Patients will be able to access a female doctor on a referral basis for pap testing and women’s health related issues. Please see details here

Who will be my family physician?

Dr. Andrew Kamphuis is the only family physician accepting new patients and seeing patients in the family practice and walk-in. Occasionally, he will have a trusted colleague cover for him. The clinic will only ever have licensed Canadian Medical Doctors (MD) seeing patients

Will I be delisted from the family practice for going to another clinic?

No. In general you will only be refused service for verbal abuse, aggression, or harassment toward staff or others.

Will I be delisted from the family practice for alternative health practices etc.?

No. The clinic and its practitioners practice and support evidence based medicine but also maintain a non-judgmental approach. In general you will only be refused service for verbal abuse, aggression, or harassment toward staff or others.

What if I am sick on the weekend or evenings?

If you have a medical emergency, please call 911 or attend the emergency department.

If you feel your medical condition can wait, please book an appointment for the next business day or walk in to the clinic on the next business day.

If you have a non-emergent medical condition that cannot wait, you can attend an evening or after hours walk in clinic, of which the region has a few. One of them is Onyx Urgent Care. As part of his funding agreement with the Ministry of Health, Dr. Kamphuis provides after hours coverage at Onyx once per week for urgent medical problems only.